Effective Date: July 09, 2024

Terms & Conditions


General


Welcome to Speed Squad LLC! These Terms & Conditions govern your use of our website and services. Please read them carefully.


1. Agreement to Terms

By accessing or using our website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with all of these terms, do not access or use our website.


2. Use of Our Services

You may use our services and website solely for lawful purposes and in accordance with these Terms & Conditions. You agree not to use our services:

  • In any way that violates any applicable law or regulation.
  • To engage in any fraudulent or unlawful activity.
  • To violate the rights of others.


3. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations, is the property of [Your Company Name] or its content suppliers and is protected by copyright laws.


4. Limitation of Liability

In no event shall [Your Company Name], its directors, officers, employees, or affiliates be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages arising from or related to your use of our services.


5. Privacy

Your privacy is important to us. Please review our Privacy Policy [Link to Privacy Policy] for information about how we collect, use, and disclose information about you.


6. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our website after any changes constitutes your acceptance of the revised Terms & Conditions.


7. Contact Us

If you have any questions about these Terms & Conditions, please contact us at [Contact Information].


8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Colorado and the United States of America, without regard to its conflict of law principles.


By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you may not access or use our website.

Placing an order


Thank you for shopping with Speed Squad LLC! Here’s what you can expect once you place an order on our website:


1. Order Confirmation:

  • After placing your order, you will receive an automated confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order; it is a confirmation that we have received it.


2. Payment Processing:

  • We will verify your payment details and the availability of the ordered items.
  • Once payment is successfully processed, we will send a separate email confirming the acceptance of your order and providing an estimated delivery timeframe.


3. Order Fulfillment:

  • We strive to fulfill orders promptly. This involves checking stock availability and coordinating with suppliers if necessary.
  • In the rare event that an item becomes unavailable after your order is placed, we will notify you promptly and provide options, including canceling the order or choosing a substitute item.


4. Pricing and Changes:

  • All prices are listed in USD and are subject to change without notice.
  • If there are any discrepancies or errors in pricing, we reserve the right to cancel your order. You will be notified of such changes or cancellations.


5. Order Cancellation:

  • You may cancel your order within 24 hours of placing it for a full refund, provided it has not been processed or shipped.
  • To cancel an order, please contact customer service at paul@speedsquad.net with your order number and reason for cancellation.


6. Refusal or Cancellation of Orders:

  • We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.
  • If we cancel your order after payment has been processed, we will issue a refund to the original form of payment.


7. Customer Responsibilities:

  • Please ensure that all information provided during the ordering process is accurate and complete to facilitate smooth order processing and delivery.
  • Keep your contact information up to date to receive order updates and notifications.


By placing an order on our website, you agree to adhere to these order processes and policies. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help ensure your shopping experience with us is enjoyable and hassle-free.


Delivery


At Speed Squad LLC, we are committed to providing efficient and reliable delivery services. Here’s what you need to know about our delivery options and shipping process.


1. Delivery Options:

  • We offer standard shipping and expedited shipping options based on your preferences and location.
  • Available shipping methods will be displayed at checkout, along with estimated delivery times and costs.


2. Shipping Process:

  • Once your order is confirmed and payment is processed, our team will carefully prepare and pack your items for shipment.
  • Orders are dispatched from our warehouse within [1] business days, unless otherwise stated for specific products.


3. Delivery Times:

  • Delivery times vary depending on your location and the shipping method chosen.
  • Estimated delivery times will be provided at checkout and in your order confirmation email.


4. Factors Affecting Delivery:

  • While we strive to meet estimated delivery times, factors such as weather conditions, customs delays (for international orders), and carrier logistics may impact delivery schedules.
  • We will notify you promptly of any delays and provide updates on the status of your shipment.


5. Parcel Tracking:

  • For your convenience, we offer parcel tracking on all shipped orders.
  • You will receive a tracking number with your shipping confirmation email, allowing you to monitor the progress of your delivery.


6. International Shipping:

  • We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply, which are the responsibility of the recipient.


7. Delivery Notifications:

  • You will receive email notifications at key stages of your order’s journey, including when your order is dispatched and when it is out for delivery.


8. Contact Us:

  • If you have any questions about our delivery options, shipping process, or need assistance with tracking your order, please contact our customer service team at [Customer Service Email or Phone Number]. We are here to help!


We appreciate your business and strive to ensure your order arrives safely and on time. Thank you for choosing Speed Squad LLC for your shopping needs.


Returns, Refunds and Exchanges *Does not include Digital Files*


Thank you for shopping with Speed Squad LLC. We appreciate your business and strive to ensure your complete satisfaction.


**Refund Policy:**

1. **Refunds:** We offer a full refund on all eligible items returned within 15 days of purchase. To be eligible for a refund, items must be unused, in the same condition as received, and in their original packaging.

 2. **Refund Process:** To initiate a refund, please contact customer service pauls@speedsquad.net. Please provide your order number and reason for return. Once your return is approved, we will provide further instructions on how to return the item(s). Refunds will be processed within 7 business days after receiving the returned item(s).


**Exchange Policy:**

1. **Exchanges:** We offer exchanges on items returned within 15 days of purchase. Exchanges are subject to availability. If the desired item is out of stock, a refund will be processed instead.

 

2. **Exchange Process:** To request an exchange, please contact our customer service team at [customer service email] or [customer service phone number]. Please provide your order number, details of the item you wish to exchange, and the item you would like to receive in exchange. We will confirm the availability and provide further instructions.


**Cancellation Policy:**

1. **Order Cancellation:** Orders can be cancelled within 24 hours of purchase, before they have been shipped. Once an order has been shipped, it cannot be cancelled.


2. **Cancellation Process:** To cancel an order, please contact customer service team immediately at paul@speedsquad.net Please provide your order number and reason for cancellation. If the order is eligible for cancellation, a refund will be issued according to our refund policy.

**Exceptions:**

- Personalized or customized items may not be eligible for return or exchange unless defective or damaged.

- Items marked as final sale are not eligible for return or exchange.


**Contact Us:**

If you have any questions about our refund, exchange, or cancellation policy, please contact us at pauls@speedsquad.net. Please allow 24 hours for a response after the email has been sent.

**Note:** This policy is subject to change without notice. Please refer to our website or contact customer service for the most current policy information.


Speed Squad LLC reserves the right to refuse returns, exchanges, or cancellations that do not comply with the above policies.

Disclaimer for Purchasing and Downloading STL Files


By purchasing and downloading STL files from Speed Squad LLC, you agree to the following terms:


1. Personal Use Only: The STL files are provided for personal, non-commercial use only. You may print these files for your personal use but are prohibited from selling, distributing, or sharing the digital files or the printed products derived from them without explicit permission from Speed Squad LLC.


2. No Guarantees: The STL files are provided "as is" without any warranties of any kind. While we have tested the designs, we do not guarantee that they will print successfully on every 3D printer. Printer settings, materials, and environmental conditions can all affect the final print quality.


3. Intellectual Property Rights: All STL files remain the intellectual property of Speed Squad LLC. By downloading these files, you do not gain ownership of the design, only the right to use the files as specified.


4. No Liability: Speed Squad LLC is not responsible for any damage to your 3D printer, materials, or other equipment, nor for any injury that may result from the use of the STL files. Users should follow all safety guidelines associated with 3D printing.


5. Refund Policy: Due to the digital nature of STL files, all sales are final, and no refunds will be issued. Please ensure that your 3D printer and software are compatible with the file format before purchasing.


6. Modification of Files: You may modify the STL files for personal use but may not distribute, sell, or share the modified files without explicit permission from Speed Squad LLC.


By proceeding with your purchase, you acknowledge that you have read and agree to these terms.